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Support your local pet store!
Before you place an order through our website, check here to see if Idahound® is availabe at your local pet shop.
Does Idahound ship?
While we don’t place any minimums on dried shipments, all orders containing frozen products must include a minimum of 15 lbs.
Please review our Terms of Service for info on refunds or replacement orders.
How much is shipping?
The shipping costs are calculated during checkout and depend on a variety of factors. The table below outlines Idahound's various service and handling charges.
| Service | Criteria | Charge |
| USPS Priority (treat orders) | 0 - 14 lbs. | $5.00 |
| UPS Ground (Zone 1 and 2) | CA, CO, ID, MT, OR, UT, WA, WY | $0.00 |
| UPS Ground (Zone 3) | AZ, NM, NV, TX | $20.00 |
| UPS 3-day Select | 15 - 25 lbs. | $80.00 |
| UPS 3-day Select | 26 - 41 lbs. | $105.00 |
| UPS 3-day Select | 42 - 50 lbs. | $120.00 |
| UPS 3-day Select | 51 - 79 lbs. | $155.00 |
| UPS 3-day Select | 80+ lbs. | $215.00 |
| Special Handling | Criteria | Charge |
| Excess weight | Cart is greater than 40 lbs. | $25.00 |
When will my order be shipped?
A frozen order will ship on the soonest Monday or Tuesday from when your purchase was mades. For orders to Utah or Southern Idaho, we will also ship on Wednesdays.
Once your order has been placed, you will receive an email with an order number.
If all of the products in your order are available that order will ship on the nearest shipping day. If you order over the weekend, for example, you can expect that purchase to ship on Monday.
Once your order has shipped, you will receive a second email with a tracking number.
If you have any questions about your order, email us at [email protected] and include your order number in the subject line.
What Regions Does Idahound Produce Food For?
Once your order has been placed, you will receive an email with an order number.
If all of the products in your order are available that order will ship on the nearest shipping day. If you order over the weekend, for example, you can expect that purchase to ship on Monday.
Once your order has shipped, you will receive a second email with a tracking number.
If you have any questions about your order, email us at [email protected] and include your order number in the subject line.
What Regions Does Idahound Produce Food For?
Idahound’s online store is set up for dogs living in Arizona, Colorado, Idaho, Oregon, Nevada, New Mexico, Montana, Texas, Utah, Washington, and Wyoming. If you’re outside of these states, but demand a raw “farm-to-bowl” diet please email us directly at [email protected]. We’ll do our best to get you access to Idahound’s menu as soon as possible.
Frozen Food Minimum
Frozen Food Minimum
If you’re buying our frozen foods, you’re please be aware of the 15 POUND MINIMUM. Although we apologize for the inconvenience, this rule exists for a couple of reasons:
The standard for pet foods has been lowered to an extraordinary degree, at the expense of the natural environment, the livestock raised inhumanely for cheap protein, and most importantly, the dogs and cats who are fed an unhealthy and unnatural diet. Nevertheless, we understand that getting away from cheap dog foods can be costly and we've tried to come up with ways to help you save while also feeding as dog intended:
- Shipping creates a bit of waste. The less cardboard and HempWool per pound of food shipped, the better.
- One and two pounds of frozen food will thaw much more rapidly than 15 or more lbs. We want your dog’s Idahound to arrive fresh!
- Idahound is tiny operation. We don’t have enough employees to fill lots of tiny orders.
- So jump in and get your dog on Idahound! We promise that you won’t be disappointed.
Ways to Save on Idahound
- Create an account! Once you log in, the online store prices will adjust automatically to your location.
- Visit a select Idaho pet stores that carries Idahound and ask to join our rewards program! Make 10 purchases and the next one is free.
- Buy in bulk! We sell all of our raw diets in 30-40 lb. bulk quantities for 7-15% off of the regular price. Make sure to create an account and log in to see fullest discount. Bulk discount do not applies to all regions.
- Buy any frozen item and save 10% on all treats. Prices will be marked down 10% automatically during checkout.